YAD’HAOR
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Refund policy · Privacy policy · Terms of service · Shipping policy

Refund policy

YAD’HAOR has a 14-day return policy for all our customers, which means you have 14 days after receiving your item to request a return.

To ensure the best customer experience with our company, we are committed to a 14-day return policy. During the fortnight, you can apply for refund or exchange of the product you ordered. For instance, if your purchased item has a loose fit or the stone is not right, our company will make according adjustments to personalize your product and make sure your shopping is satisfying.

To start a return, you can contact us at info@yadhaor.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@yadhaor.com.

The following conditions apply to all returns:

Privacy policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or social security number. You may, however, visit our site anonymously. Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested, to administer a contest, promotion, survey or other site feature or to send periodic emails.

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow them) that enable the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

https://yadhaor.com
YAD’HAOR

Terms of service

Greetings from YAD’HAOR team! Our company always appreciates our customers. That’s why if you would like to suggest a way to improve the work of any website that belongs to yadhaor.com, or simply leave your feedback, feel free to contact us here. That way, we can enhance your user experience during purchasing our products. Moreover, purchasing any product via yadhaor.com means that you receive a Safe Purchase Guarantee.

Services provided by our company are bound by this Terms of Use, as well as other conditions listed on customer pages. The terms agreed on by our team are aimed at making your shopping trouble-free. The Terms of Use and other conditions are listed below for your guidance.

Please note that when you visit and browse any of websites owned by YAD’HAOR, as well as use the company’s services, you agree that you have read, acknowledged and are ready to abide by the Terms of Use listed below. Moreover, using websites or services provided by YAD’HAOR means that you agree to comply with all corresponding regulations and laws, e.g. laws of United States Copyright and Trademark. In case you do not want to abide by the following Terms of Use, please refrain from using any websites belonging to YAD’HAOR.

Privacy

Below we provide you the full text of Privacy Policy used by YAD’HAOR. This Policy is true for any website that belongs to YAD’HAOR.

Ownership and Copyright

YAD’HAOR owns and manages yadhaor.com. All content on this website, including graphics, logos, icons, artworks and any other images, audio- and video-files, as well as software, design and text, is owned by YAD’HAOR or used by us under a proper license, unless stated otherwise. The aforementioned forms of content are each protected by the U.S. and international laws of copyright.

Trademark

The following trademarks and/or service marks belong exclusively to YAD’HAOR.

Please note that trademarks of the products that are sold on this website and other websites owned by YAD’HAOR belong to their respective owners.

No content, whether textual or visual, appearing on this website and listed in the Terms of Use, shall be interpreted as a right and/or license to use any trademarks or service marks posted on this website without the prior written permission issued by YAD’HAOR or respective owners of trademarks and/or service marks. Prior written consent issued by YAD’HAOR IS ALSO necessary for using the names “yadhaor.com” or “YAD’HAOR”, as well as any logos that belong to the company. Otherwise, the names and logos may not be used. No website may use the company logos as a “hot” link without the prior written consent issued by YAD’HAOR.

Website Usage

Any website owned by YAD’HAOR, as well as their content in any shape or form, is intended only for non-commercial and personal use. The company prohibits using YAD’HAOR’ websites, as well as their content, for purposes that do not fit personal or non-commercial. Hereby you agree to refrain from reproducing, distributing, transmitting, publishing, modifying or commercially exploiting any content available on any of YAD’HAOR’ websites. The company not allow downloading, making digital copies and printing the content available on any website owned by YAD’HAOR or yadhaor.com.

Usage Tracking

In order to continue to improve the quality of our website and your user experience database tracks traffic throughout our site. This information is then used to compile statistics; we do not record your individual statistics. This does include IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate. These statistics help us make decisions of which products and services best serve our members and guests. This information is never shared or sold to outside companies.

Cookies

A cookie is a piece of data stored on the user’s computer hard drive containing information about the user. We use both session and persistent cookies. Cookies enable us to track and target the interest of our users in the aggregate by analyzing popular areas and products to enhance future experiences on our site. Cookies do not cause damage to your computer systems or files; only the web site that transferred a particular cookie to you can read, modify or delete such cookie. If you would prefer not to have information collected through the use of cookies, there are simple procedures in most browsers that allow you to delete existing cookies, to automatically decline cookies, or to be given the choice of declining or accepting the transfer of particular cookies on your computer.

Descriptions of products

Our company values shopper experience and works hard to preserve the accuracy level of product description. It is important to note that the colors used by YAD’HAOR and the differences of your PC settings, such as display capacity and color schemes, can alter the final picture on your screen. Our company cannot vouch for the color and display settings of your PC, therefore, we cannot guarantee the complete accuracy of colors, textures or details you see. While YAD’HAOR strives for the highest level of product description, we cannot warrant that descriptions of products listed on this or other YAD’HAOR website are complete, 100% accurate and error-free. In case the product description and/or price is deemed inaccurate by YAD’HAOR, the company reserves the right to refuse the sale of the said product. In the event of error being discovered after the payment, the company has the right to a) cancel the sale b) provide a full refund of the product. Shall you find the product by YAD’HAOR not as described, you may return it, provided has not been used.

Warranties Disclaimer & Limitation of Liability

YAD’HAOR does NOT warrant in any form or shape in regard to the functioning of the company’s websites.You hereby agree that you are solely responsible for accessing and browsing this or any other website owned by YAD’HAOR.

YAD’HAOR DISCLAIMS all expressed or implied warranties in any shape or form, including those regarding merchantability. The company also does NOT warrant for its websites, e-mails and servers being virus-free or otherwise not containing any potential harmful software. YAD’HAOR shall NOT be held responsible for any damages, including indirect or consequential, that occur while using this and any other website owned by the company.

The following liability disclaimer covers all situations when damages and/or injuries are caused to the user. The reasons include but are not limited to errors, failure of/delay in operation, defect, omission, malware such as computer viruses, failure of communication line, as well as inappropriate use of record for any reason from negligence to breach of contract. YAD’HAOR shall NOT be liable for materials of offensive, illegal or derogatory nature, conducted by you or third parties.

Note: current legal regulations in some states foresee no limitations on the aforementioned warranties and/or damages. In the event such a law is applicable to your situation, as well as any of the disclaimers, warranties or exclusions listed above, you may reserve additional rights depending on the state laws. It is important to note that aggregate liability of YAD’HAOR for any claims, as well as losses and damages of any nature, shall NOT exceed the amount paid to the company by you in order to access this or any other website that belongs to YAD’HAOR.

Hereby you agree to defend any member of YAD’HAOR staff, as well as its agents, from and against any legal claims, as well as reasonable accounting fees, that stem from your using this or any other website that belongs to the company AND/OR in the event of your breaching these Terms of Use.

Applicable Law

If you access and browse this or any other website owned by YAD’HAOR, you agree that any dispute that may arise in regard to YAD’HAOR shall be regulated by the law of %country_name% without regard to conflict of law. These Terms of Use shall also be governed and regulated by the same laws.

Shall any competent jurisdiction rule that provision under these Terms of Use is PARTLY unenforceable, such provision is to be declared limited to the extent and degree ruled by the competent jurisdiction. The provision shall remain in full force and effect afterward.

Shall any competent jurisdiction rule that provision under these Terms of Use is COMPLETELY unenforceable, all remaining provisions under these Terms of Use shall remain in full force and effect regardless. These Terms of Use, together with Privacy Policy, comprise an agreement between the two parties, you and YAD’HAOR, in regard to your accessing and browsing this or any other website owned by the company.

Regulations of disputes

Shall any dispute arise in regard to these Terms of Use, it is to be resolved by negotiation between the parties at dispute. If necessary, the parties may resolve to appropriate law institutions, such as state court based in %city_name%, %country_name%.

Modification of Terms of Use

YAD’HAOR reserves the right to modify, as well as add and/or remove, any portions of these Terms of Use for any reason in our sole discretion at any time. Hereby you agree that you are aware of the changes that took place and operate under the current version of theseTerms of Use.

Terms of payment

Your information is requested when placing an order when you fill out the “Order Form”. This is where you must provide your contact information; name, shipping address, email, telephone number, credit card number and expiration date. This information is used for billing & contact purposes and to ship your order. If we have difficulty processing your order, this contact information enables us to quickly communicate with you.

Shipping policy

Payment

The main goal of YAD’HAOR is providing top-notch customer experience. That’s why our company offers several payment options to choose from:

PayPal

As most online shops, YAD’HAOR offers processing payment via PayPal. Our website uses SSL data encryption, which ensures your account information safety and prevents data theft when you are redirected to the PayPal payment processing page.

Bank transfer

You can complete a bank transfer from your bank account to our company’s bank account online. Alternatively, you can transfer the purchase amount in cash via cash counter. In this case, you can make the payment in the nearest bank branch by transferring funds to our bank account.

Please contact us via the website form to receive our IBAN (International Bank Account Number) if you want to purchase products through a bank transfer.

Credit Card

YAD’HAOR processes payments made by Visa, MasterCard and other major credit cards. If the system fails to process the purchase due to credit limit excess or other reasons why the card can be declined, you will receive a notification. Your order will be canceled as well.

The Bank’s List of Non-Cooperating or Limited Cooperation Countries:

Please note that given the high risk of money laundering and terrorism financing, the Bank reserves the right to refuse to execute transactions related to the following countries:

The Bank urges to use caution when choosing counterparties and executing transactions related to the mentioned countries.

Note: prices for the products represented on our website are provided in USD and unless stated otherwise.

Shipping

YAD’HAOR offers shipping with FedEx and other international delivery services. The package is delivered at your doorstep and is insured for customer protection. Terms of shipping usually fall in line with international delivery services terms and do not exceed 7 days. Please note that our company takes 24 hours to confirm your order.

As some parts of items represented on our website (e.g. stones or jewelry) may be in stock located, this may hinder terms of delivery. For some items, it might take up to 15 days to be delivered to your doorstep depending on your location. Our company will inform you about all possible delays when you make the order.

To ensure customer protection, YAD’HAOR always provides insurance of all items that are to be shipped, as well as registers them for their full value. Please note that our company does NOT ship to P.O. Box addresses – only physical business or home addresses are considered valid for delivery. Delivery services also require an adult to sign for the delivery upon receiving the package.

Please note that international packages may be subject to customs taxes and procedures. YAD’HAOR shall not be held responsible for customs delays and has no say in customs taxes.

Our company’s standard delivery term is 7 to 10 business days for all of your ordered items. It is necessary to note that factors beyond our control like weather conditions, customs delays, courier delays and incorrect shipping details may result in delayed delivery of your purchased products. YAD’HAOR reserves the right to use an alternative shipping method if it is deemed more appropriate for your shipping destination and intended delivery date. If you have more questions about purchasing, delivery and shipping, please contact us via the website form